Special Medical Assistance for Travellers of South African Airways

SAA is committed to offer wide ranges of services to travellers to make their voyage remarkable, comfortable and memorable. It has introduced a full range of services to travellers who need special medical assistance.

Reservation Requirements

SAA recommends to every traveller who needs medical attention to book their plane tickets early. During reservation, they need to drop a request for medical assistance.  It is important to provide all necessary information to the South African Airways at the time of booking flight tickets so that arrangements can be made. You can inform 48 hours prior to your departure. 

You can ask assistance for following requirements:

• ·         Help during taking the seat and leaving the boarding
• ·         Need a wheelchair and support during onboard and getting off
• ·         Need aged care
• ·         Onboard medical equipment like battery operated ventilator
• ·         Seating arrangement with your carer    

Frequent Traveller Medical Card

This card facility makes your travel from South African Airlines easier. It saves your time because you face no more hassle to get medical clearance for each voyage. By filling up a simple medical form provided the SAA and an application from your doctor, you will be eligible to get the medical card. Passengers with a disability or under a medical care can get benefits of the Frequent Travellers Medical Card. 

In-Flight Assistance

Under this, captioned safety video is arranged for passengers who have hearing disabilities. It briefs the safety details of the flight. Travellers are provided with batteries for medical assistive devices. SAA aircrafts have the facility of onboard wheelchair that supports passengers to their check-in to the boarding gate.

What is Medical Clearance?

One can apply for medical clearance to get the best medical facility while travelling from a South African flight. Here, you need to show your fitness to fly and apply for a special medical assistance if you need. The medical form is filled by you and the doctor. It mentions any recent illness, surgery or hospitalization. The form is required to be filled by those who need special medical assistance like stretcher, oxygen, onboard medical attention and carriage of medical equipment.

Passengers are required to fill the form carefully. They should be in the premise of the airways earlier so that special arrangements can be made. The supreme medical care of SAA makes it an honourable address to fly off for a new destination. To learn more about it you can visit its website.